Effective Date: 07/16/2025

Todo Limpio Services ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://www.todolimpio.co, contact us by phone or email, or use our cleaning services.

We collect personal information when you:

• Book a service
   
• Contact us through our website, by phone, or by email
   
• Request a quote or consultation
  This may include:
   
• Your name
   
• Email address
   
• Phone number
   
• Service address
   
• Payment information (collected securely through third-party processors)
   
• Any details you share related to service requests
   

We use OpenPhone to manage our business phone communications at (240) 621-1917. OpenPhone may collect metadata such as call logs, voicemails, text messages, and recordings (only if applicable and with consent).
For more information, please review OpenPhone’s Privacy Policy. https://www.openphone.com/privacy

When you visit our website, we may automatically collect:

• IP address
   
• Browser type and version
   
• Pages visited
   
• Time spent on pages
   
• Referral sources
  This helps us improve our website and services.
   

We use your information to:

• Provide cleaning and related services
   
• Process payments and bookings
   
• Communicate with you about services, inquiries, and support
   
• Improve our service offerings and website experience
   
• Send occasional service updates or promotions (opt-out available)
   

We may contact you via phone, email, or SMS for service confirmations, updates, follow-ups, and occasional promotions (you may opt out at any time).

If you choose to receive SMS communications from Todo Limpio Services:

• We will only send texts related to service scheduling, confirmations, reminders, or occasional offers (if opted in).
   
• All text messaging originator opt-in data and consent will not be shared with any third parties.
  This includes your phone number, SMS consent status, and any related communication preferences.
   

We use OpenPhone to facilitate calls and text messages to our customers. For more details about OpenPhone’s data practices, please review their Privacy Policy.
 

We do not sell or rent your personal information to third parties.

We may share information with:

• Service providers (e.g., scheduling software, payment processors, OpenPhone) under strict confidentiality terms.
   
• Legal authorities, if required by law or to protect our rights.
   

We take appropriate technical and organizational measures to protect your data. However, no method of communication or data storage is 100% secure. We cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
   
• Request corrections or updates
   
• Request deletion of your data (as permitted by law)
   
• Opt out of marketing communications
   

Contact us at hello@todolimpio.co or call (240) 621-1917 to exercise these rights.

Our website may link to third-party sites. We are not responsible for the privacy practices of those websites.

Our services are not directed at children under 13. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Updates will be posted here with the revised effective date.

If you have questions about this Privacy Policy, contact us:

Todo Limpio Services
📧 Email: hello@todolimpio.co
📞 Phone: (240) 621-1917
🌐 Website: www.todolimpio.co