Our Promise To You

Miscellaneous projects are welcome. Simply email or text us with your special requests so we can give you the best rate

and budget them in to our next scheduled cleaning.

Our normal workdays are Monday through Sunday 8:00 a.m. to 6:00 p.m. We work from a schedule and recommend the

same time and weekday for your cleaning to create consistency and convenience for us both, But we can always try to accommodate for special circumstances.

It is not necessary to be at home while we are there cleaning. If you have an alarm, make sure we have the key code so

we can disarm the alarm when we arrive, and set it again when we leave. We’ll also need a house key if needed to

access the job. We do charge a $50 lockout fee if we have a confirmed appointment and can’t get in.

Stuff is going to happen. At one point or another -- for whatever reason, one of us is going to need to reschedule our

cleaning. Communication is key. Call, text or email as soon as you know there is a conflict and we’ll do our best to

reschedule your cleaning at the next earliest convenience. We will do the same. As long as we have a 24-hour notice

there will be no $50 cancellation charge.

If you or your children get sick with a contagious illness (i.e. the flu, a cold, pneumonia, chicken pox etc.) please call and

reschedule your cleaning. Even though we sanitize your house, it is possible that we might transport germs to the next

house or become sick ourselves. And to be fair to all our customers we prefer to wait until you are well again. On our end,

we may call in sick as well to protect you and your family.

Payment is due at time of service. We accept payments through Tap to Pay, Card, or Invoice. Cash or Checks* are also fine and can be left on the kitchen counter – or we can keep a credit card on file and just charge each cleaning after you’ve approved of our work.

*We do not accept checks for the first cleaning unless they are cashiers checks. We apologize for any inconvenience.